Privacy Policy
Effective Date:
At Cumma, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you access or use our website (the "Site"). By using the Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information that you provide to us when using our Site. This information may include:
- Account Information: When you create an account, we collect your name, email address, phone number, company name, billing information, and any other details you provide.
- Booking Information: We collect details about the facilities you book through our platform, such as the location, date, and time of booking, as well as any preferences or special requests.
- Payment Information: To process your payments, we collect payment details such as credit card numbers or other payment methods. Payment processing is handled by third-party payment providers, and Cumma does not store your payment details directly.
- Usage Data: We collect information about your interactions with the Site, such as IP addresses, browser types, device information, and browsing patterns. This information helps us improve the functionality and user experience of the Site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: We use your information to create and manage your account, process your bookings, and provide you with the facilities and services you request.
- Customer Support: To respond to your inquiries, resolve issues, and provide customer service.
- Communication: We may use your contact information to send you updates about your bookings, new features, promotions, or other relevant communications related to our services.
- Improvement of Services: We analyze usage data to improve the Site, enhance functionality, and optimize the user experience.
- Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our Terms and Conditions.
3. How We Share Your Information
We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your personal data with trusted third-party service providers who assist us in operating the Site, processing payments, and providing customer support. These providers are obligated to protect your data and use it only for the services they provide to us.
- Legal Compliance: We may disclose your information if required by law, court order, or governmental regulation, or in response to requests from law enforcement or other legal authorities.
- Business Transfers: In the event that Cumma undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such changes, and your information will continue to be protected under this Privacy Policy.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on the Site. Cookies are small files stored on your device that help us remember your preferences, keep you logged in, and analyze how you use the Site.
- Types of Cookies: We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them).
- Third-Party Cookies: We may allow third-party services (such as Google Analytics) to use cookies to track and analyze Site usage to improve our services. These third parties may collect and use data according to their own privacy policies.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect some features and functionality of the Site.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes using encryption technologies, secure servers, and access controls to safeguard your data.
However, no method of data transmission or storage can be 100% secure. While we strive to protect your information, we cannot guarantee the security of any data transmitted to or from the Site.
6. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request that we update or correct any inaccurate information.
- Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain it for legal or operational reasons).
- Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails we send you or by contacting us directly.
If you would like to exercise any of these rights, please contact us using the details provided below.
7. Children's Privacy
The Site is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under the age of 18, we will take steps to delete that information as soon as possible.
8. Third-Party Links
Our Site may contain links to third-party websites, services, or platforms that are not operated or controlled by Cumma. This Privacy Policy only applies to the information collected on the Site. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@cumma.in
Phone: +91 87549 47666
Address: IDAMUMAI TECHNOLOGIES PRIVATE LIMITED, 46A, Anna Nagar II Street, Linganur, Vadavalli, Coimbatore - 641041